Welcome to The Links Lounge (“we”, “us”, or “our”).

 

We are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal data when you use our website (thelinkslounge.co.uk) and any related services (together, the “Services”).

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By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, do not use our Services.

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1. Information We Collect

We collect different types of information, depending on how you interact with us.

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1.1 Information you provide voluntarily

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We may collect personal data that you provide directly to us, for example:

• Your name

• Email address

• Postal address

• Telephone number

• Payment information (if relevant)

• Any other information you choose to provide (e.g. via contact forms, registration forms, support requests)

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1.2 Automatically collected information

 

When you visit or use our website, we and our service providers may automatically collect certain information, such as:

• IP address

• Browser type and version

• Operating system

• Referring website / URL

• Pages you view and how you interact with them

• Time and date of visit

• Device identifiers and usage data

• Cookies, web beacons, pixel tags, and similar technologies

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1.3 Third-party sources

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We may receive data from third parties (for example, analytics providers, advertising partners, or social media platforms) to enhance or verify the information we collect.

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2. How We Use Your Information

We use the collected information for various purposes, including:

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• To provide, maintain, and improve our Services

• To respond to your inquiries, requests, or support needs

• To process payments (if applicable)

• To send you notifications, updates, newsletters, or marketing communications (if you have opted in)

• To personalise your experience

• To analyse usage trends and behaviour

• To detect, prevent, or address technical or security issues

• To enforce our terms, policies, and legal rights

• For other purposes with your consent

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3. Legal Basis for Processing (for UK / EU residents)

If you are in the UK or EU, we rely on one or more of the following legal bases to process your personal data:

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• Your consent (e.g. for marketing communications)

• Performance of a contract (e.g. if you purchase a service)

• Compliance with legal obligations

• Legitimate interests (e.g. to improve our Services, detect fraud, maintain security), provided such interests are not outweighed by your privacy rights

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4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

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• Enable core site functionality

• Remember your preferences

• Analyse site usage and performance

• Deliver relevant advertising

• Understand how users interact with our site

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You can block or delete cookies via your browser settings. However, doing so may affect the functionality of our website.

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5. Sharing and Disclosure of Your Information

We may share your information with:

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• Service providers, contractors, or third parties who perform functions on our behalf (e.g. payment processors, hosting providers, email service providers, analytics)

• Advertising partners when permitted (e.g. for remarketing or targeted advertising)

• Authorities or third parties when required by law (e.g. subpoena, court order, or legal requirement)

• Successors in interest in the event of a merger, acquisition, or sale of assets

• Others with your consent

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Where we share data, we require recipients to maintain appropriate security and confidentiality.

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6. International Data Transfers

Your personal data may be transferred to, stored, and processed in countries outside the UK or European Economic Area (EEA). In such cases, we will ensure appropriate safeguards are in place (e.g. standard contractual clauses, adequacy decisions) to protect your rights.

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7. Retention of Data

We will retain your personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. For example:

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• Data related to your transactions, account, or services may be kept for a certain number of years for legal, tax, or business purposes.

• If you ask us to delete or anonymise your data (and we have no legal obligation to retain it), we will do so.

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8. Your Rights (UK / EU)

If you are a UK / EU resident, you have certain rights under data protection laws:

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• The right to access your personal data

• The right to rectify inaccurate or incomplete data

• The right to erase (delete) your data under certain conditions

• The right to restrict or object to processing

• The right to data portability

• The right to withdraw consent where processing is based on consent

• The right to lodge a complaint with a supervisory authority (e.g. the UK Information Commissioner’s Office)

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To exercise any of these rights, contact us using the contact details below. We may ask you to verify your identity before responding.

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9. Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

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10. Children’s Privacy

Our Services are not intended for children under 16 (or other age as required by local law). We do not knowingly collect personal data from children without parental consent. If we become aware that we collected data from a child without consent, we will take steps to delete it.

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11. Links to Other Sites

Our site contains links to third-party websites not controlled by us. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of those sites.

 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

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The Links Lounge
Email: hello@thelinkslounge.co.uk
Address: 3rd Floor, 2 Thornberry, Guildford, GU1 1DQ